A Conversational AI Designer /Voice User Interface (VUI) Designer creates adaptive interfaces for state-of-the-art, IVR speech solutions. This creative team member gathers and interprets business requirements to identify appropriate features, develop a logical and adaptive call flow, write natural and conversational system prompts, and anticipate user responses.
A designer helps create the verbiage and persona in the prompts as well as define the contextual flow of conversation where required & enhance.
The designer communicates the design and creates a detailed design specification document that directs call flow and grammar development. The VUI designer also plays an integral part in some aspects of application tuning. The VUI designer provides the detailed call flow design that is used to support development and testing efforts.
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